Frequently Asked Questions
Everything you need to know about your Curiovas experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location but generally range from 10-21 business days.
What is your return policy?
We offer a 30-day return window for most items in their original, unused condition. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to monitor your delivery status in real-time.
What payment methods do you accept?
Curiovas accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout process.
Are the products covered by a warranty?
Yes, many of our products come with a manufacturer's warranty. Specific details regarding coverage periods can be found on the individual product pages or by contacting our service team.
Can I modify or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can modify or cancel your order within 1 hour of placement by accessing your account dashboard or contacting live support.